Privacy Policy

Last updated: [insert date]

Bake It Up ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us when you place an order or contact us through this website. This policy explains what we collect, why, and how it's used.

1. Information We Collect

When you place an order or get in touch, we may collect:

• Your name
• Email address
• Phone number
• Address (only for delivery purposes)
• Details of your order (items, quantities, occasion, special requests)

We only collect what we need to process your order and get back to you. We don't collect payment card details through this website.

2. How We Use Your Information

We use the information you provide to:

• Confirm and prepare your order
• Email you back with a quoted price and ready time
• Arrange delivery, including passing your name, phone number, and delivery address to our courier partner, Courier Guy, so they can complete the delivery
• Respond to questions or requests you send us
• Keep basic records of past orders for our own reference

We do not sell or rent your personal information to anyone.

3. How Orders Work (and What That Means for Your Data)

When you submit an order request, we review it and reply by email with the ready time and total cost. If you have chosen delivery, we will follow up with a second email that adds the Courier Guy delivery fee. Your order and contact details are kept only for as long as needed to fulfil the order and for our basic business records afterward.

4. Sharing Your Information

We share the minimum information necessary with the following third party:

• Courier Guy — for delivery orders only, we share your name, phone number, and delivery address so they can deliver your order. Courier Guy processes this information under their own privacy policy.

We do not share your information with anyone else except where required by law.

5. Data Security

We take reasonable steps to keep your information secure, but no method of storage or transmission over the internet is 100% secure. If you have concerns about how your data is handled, please contact us using the details below.

6. Your Rights

You can ask us at any time to:

• Tell you what information we hold about you
• Correct inaccurate information
• Delete your information, where we're not required to keep it

To do so, contact us using the details below.

7. Cookies

This website may use basic cookies to help it function properly (for example, remembering items in your order form). We do not use cookies to track you across other websites.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.

9. Contact Us

If you have any questions about this policy or how your information is handled, contact us at info@blueberrygoose.co.za or 074 809 0774.